Emotional Intelligence and Its Role in Effective Leadership For Nurse Managers in Long Term Care

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  • Author
    Michelle Carter, RN, BSN, MSN
  • Video time
    60 Minutes
  • Post Test
    Required
  • CE Credit
    1.0 contact hour


Nurses Feed Their Young is approved as a provider of continuing nursing education by the Florida State Board of Nursing. Florida Board of Nursing Provider Number: 50-42784.

Course Description

Emotional Intelligence has been defined as the ability to recognize and manage your emotions as well as how your emotions affect those around you. Emotional intelligence is also known as “EQ” and has been found to have a strong correlation with professional success especially with individuals in leadership roles. Research has shown that organizations tend to take on the personality of their leaders. It has also shown statistically significant positive correlations between emotional intelligence and transformational leadership for individuals with high levels of E and statistically significant negative association with low EQ and the laissez-faire leadership style. Higher levels of emotional intelligence tend to promote healthy workplaces which in turn promote a culture of safety and better patient outcomes. 

Nurse leaders need to be aware of emotional intelligence and how it can affect their professional and personal lives. Discussions with colleagues, in nursing social media groups and suggestions after previous education classes have indicated a need for continuing education on these topics.

Course Lessons

Michelle Carter, RN, BSN, MSN

Michelle Carter is a Certified Director of Nursing in long-term care with over 15 years of experience as a DON and 22 years as a long-term care nurse. She has over 30 years of long-term care experience, and her goal is to assist long-term care organizations and clinical nurse managers in long-term care to overcome the challenges in their professional role as Nurse leaders.

As a tenured long term care nurse of 30 years, Michelle has witnessed many changes in the industry. At this point in her career, she wants to give back and assist developing emerging nurse leaders in this space by improving orientation, educational opportunities, and providing support for the next generation of Directors of Nursing and Clinical nurse managers in long term care. Michelle Carter supports Directors of Nursing and nurse managers in both group or 1:1 coaching to improve their skills as nurse leaders.